24 hour call out service from all offices:

Bristol: 01173 703381 Cardiff: 02920 024122 Cwmbran: 01633 864784 Gloucester: 01452 225131 Newport: 01633 740741 Hereford: 01432 804315

24 hour call out service from all offices:
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Cover Explained

 

Service Only Cover

Service only to boilers, fires, water heaters and warm air systems all at very competitive rates plus discount given when servicing more than 1 appliance in the same property if done on one appointment.

  • Our own fully qualified and Gas Safe Registered engineers
  • 24 hour helpline 365 days a year

As a service only customer you can benefit from a reduced call out charge if you require a repair to be undertaken on your boiler/central heating system.

Landlords-Renting Property

We can provide Landlord Safety Certificates which you legally have to carry out when renting out properties. You can take out one of the maintenance contacts detailed above and never have to worry about falling behind with the inspection; we will contact you direct about 4 weeks prior to the expiry of the last LSC and if you take out the maintenance cover you know your tenant will have the security of repairs being carried out quickly especially during winter months. There is an extra charge for the provision of the certificate.

 

Boiler & Controls

Maintenance for your gas boiler and controls including your thermostat and programmer. This package includes:

  • Annual service of your boiler to make sure it is running safely and efficiently
  • Parts and labour for your boiler and controls including your thermostat and programmer
  • No call out fee if relating to your boiler and controls
  • Our own fully qualified and Gas Safe Registered engineers
  • 24 hour helpline 365 days a year
  • Same day call for an emergency (total loss of heating in winter months) if reported before 11am

 

Full Central Heating Cover

Maintenance cover for your gas boiler and central heating system. This package includes

  • Annual service of your boiler to make sure it is running safely and efficiently
  • Parts and labour for your boiler, controls, radiators and hot water cylinder
  • No call out fee
  • Our own fully qualified and Gas Safe Registered engineers
  • 24 hour helpline 365 days a year
  • Same day call for an emergency (total loss of heating in winter months) if reported before 11am

 

** Things we don’t Cover

  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler.
  • Showers or taps.
  • Faults caused by someone else you have used for repairs or design faults.

© 2020 Pritchard Total Home Uk Ltd – All rights reserved – Company No 9153145 – Head Office: Pritchard Total Home UK Ltd, Unit 8, Hill Street Industrial Estate, Cwmbran, Gwent, NP44 7PG

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